policies

everything you need to know

covid-19 safety protocols 

  • We will be operating at 25% capacity

  • Touch-less check-in

  • Temperature check upon arrival for indoor classes

  • No towel service for the time being - please bring your own towel for ALL classes!

  • We encourage you to bring your own cycling shoes. We will have them available for rent, they will be sanitized between classes and rotated to minimize consecutive use, but we strongly encourage you to bring your own for now

  • The studio has been reconfigured (bike risers removed) to allow maximum distancing (and air ventilation) for all class formats. All bikes and Blast stations will be a minimum of 6 feet apart for both indoor and outdoor classes

  • Both studio doors will remain open during all classes to maximize ventilation

  • 30 minute studio and equipment deep clean between all classes.

  • Face coverings must be worn at all times when indoors.

  • Hand sanitizer wall stations installed at both studio entrances, and pumps available throughout the studio

  • Air filtration installed in our HVAC units as well as stand alone filtration devices located in studio

class cancellations

Please be kind to your teachers and fellow riders, particularly now as we navigate our significantly reduced capacity. If you can't make it to class, cancel kindly.

Early cancel:

Reservations for all classes can be cancelled 12 hours prior to scheduled class without penalty.

 

Late cancel:

Class package members will lose the class credit if they cancel a class less than 12 hours before class start time.

 

Monthly members will be charged $10 late cancel fee if class is cancelled less than 12 hours, but more than 1 hour before class start time. Reservations cancelled within 1 hour of class start time will be considered a no-show and will incur a $23 charge. 

2 minute grace period

Riders are considered a no-show if they are not present for class 2 minutes after the class starts.  At that time we can offer your bike to anyone who is "standing by" for a spot in class. Please arrive for class at least 5 minutes before it's start time.  If you are not signed in at least 2 minutes before class start time we may offer your SPECIFIC bike to someone else in the room.  We will still hold a bike for you until 2 minutes past class start time.

we give back expired rides!

Did your package expire? Just buy another one and let us know, we'll give you back the expired classes!

Unused classes more than 6 months old do not apply.

Cannot be combined with any other offers or sales. 

 

qualifications

All riders must be at least 4'11" and 12 years old to ride.  Minors under the age of 18 must be accompanied to the studio by a parent or guardian for first class to fill out and sign waiver. 

 

class changes

Please make all standard class changes through website or directly to us via phone/email. All memberships have contracts associated with them. By purchasing one of our recurring memberships, you are agreeing to the terms of your specific plan's contract. Please check in your account for details or email us with any questions. 

Direct any questions or concerns to TEAM@ridecyclingstudios.com, or call the studio at 201-564-7789.

Contact us!

277 Livingston St Northvale, NJ 07647

©2019 by Ride Cycling Studios.